Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-odem-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Odem Texas,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the handling of your data, ensuring compliance with various international privacy laws, including but not limited to:

  • Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada
  • Law 25 in Quebec, Canada
  • General Data Protection Regulation (GDPR) in the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) in the United States
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing user information.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our website and engage with its features.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details related to your account creation and management.
  2. Payment Information: Data necessary for processing transactions, including credit card numbers and billing addresses.
  3. Financial Information: Records of financial transactions and account balances (encrypted).
  4. Purchase Information: Items or services you have purchased from us, including quantities and prices.
  5. Mobile Device Identifiers: Unique device IDs or IP addresses used to enhance user experience.
  6. Location Data: Information about your geographic location when using our location-based services.
  7. Feedback: Comments, reviews, or suggestions provided by users.
  8. Social Media Information: Details shared when you interact with us on social media platforms.
  9. Product Information: Preferences and interactions related to our products and services.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (e.g., cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that serve different functions:

  • Strictly Necessary: Essential for navigation and ensuring basic functionalities of the website.
  • Preference: Remembering user preferences, such as language settings.
  • Analytics: Collecting aggregated data for performance measurement and improvement of our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data. This process ensures that your information is not retained beyond necessary limits.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular system checks and updates to maintain security.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about our data practices regarding minors, please contact us at the details provided below.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access to and rectification of your data.
  • Erasure or the right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability.
  • Right not to be subject to automated decision-making.
  • Right to lodge an appeal or complaint with relevant authorities.

To exercise these rights, please contact our privacy team at the email or address provided below. We will respond within the time frame prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any inquiries related to privacy, data requests, unsubscribe, or feedback, please contact us:

  • Email: contact@home-care-services-for-seniors-odem-texas.primarycareaid.com
  • Address: [Provide physical address]